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FAQ

  • What are the benefits of cooperation with us?
    We offer a turnkey solution for all order fulfillment processes.And you, in turn, save on warehouse maintenance, rent, materials and employee training.In addition, you save time on organizing all processes and can pay attention to the development of a company or brand.
  • What includes the responsibilities of the client and the Prep Center?
    The Client instructs, and the Prep Center undertakes to carry out the following operations: 🔹Acceptance of the Client's goods to the warehouse; 🔹Sending goods to the Client; 🔹Unloading and loading operations, acceptance/delivery, storage, accounting of the Client's goods in units in which the goods were transferred for storage (pallets/boxes), taking into account the correct marking of goods by the Client; 🔹Other marking of the Client's goods, necessary for further shipment of the Client's goods; 🔹If necessary, rediscount of the goods of the Client at his request in accordance with the cost of the service agreed in advance. The prep center provides the above services on the basis of a written application of the Client and in accordance with the conditions and tariffs agreed in writing. Tariffs for the services of the Prep Center are agreed in writing upon receipt of an application for the service from the Client.
  • How long does it take to receive goods?
    We accept the goods on the day of their arrival at the warehouse, subject to their correct labeling.
  • Do my products need a barcode?
    Yes, because we use this code when sending, to avoid errors.If you do not have such an opportunity, then we offer this service for a fee.
  • Will I receive compensation if my goods are damaged or lost due to your fault?
    Damage to goods due to the fault of our company is discussed in each case individually.

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CONTACT

50 GROVE ST
SHREWSBURY, MA 01545
US

WORKING HOURS

Mon - Fri: 9am - 6pm

​​Saturday: 9am - 3pm

​Sunday: closed

RESOURCES

Contact us in Telegram

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